Dymo Labelwriter

Latest news & comments on the Dymo Labelwriter range of Labellers

Dymo Corporation is launching it’s new range of Digital Postage Scales to the UK market in January 2011.   In the US these were originally known under the well known Pelouze brand name, but in the UK that has been phased out in favour of the Dymo brand name.

The range includes 4 Postal Scales for letters and small parcels (upto a max of 10kg), and 4 shipping scales for larger packages (upto a max of 180kg).  Most of the models are USB so can be plugged into your PC.

The shipping scales come with a detachable display so you can still read the weight when weighing a large box.  See the picture of the Dymo S180 below:

Dymo S180 Shipping Scales

Prices and availability are yet to be confirmed, but we should have details in a few days.  It’s not yet known which channels these items will be available through, but they will be available first at Dymo Label Printers and also the new Dymo Scales website.

Q. What does the following error mean when using Dymo Label Software v8?

“Printing Error: PrintTicket provider failed to Convert DEVMODE to Print Ticket”

A. The Microsoft Core XML Services (MSXML) has either been uninstalled or is not configured properly. Open Add or Remove Programs in Windows to determine if MSXML is currently installed on your computer. 

To download MSXML, go to the Microsoft site.  Windows XP users should download and install msxml6_x86.msi.

We’re hearing through the grapevine that there are a number of new Dymo products launching in January 2011, including a totally new range of products unrelated to label printing… More news to follow as we find out more!

Buy a Dymo Labelwriter and labels from Dymo Label Printers website between Now and 31st December 2010, and you could get a big chunk of Cash back.  The offers are as follows -

LW450 (Standard) & any 6 label writer labels and get £50 Cashback

or

LW450 DUO & any 6 labelwriter labels & any Dymo D1 tapes and get £100 Cashback

Simply purchase the goods from Dymo Label Printers and then fill in the claim for to get the cashback.

Dymo’s new celebrity spokesperson is Karren Brady. If you’re thinking “WHO???” then join the club, we’d never heard of her either.

According to Dymo, “Karren Brady is spearheading DYMO’s ‘Practically Genius’ campaign which is all about creating moments of genius in the office.”

Having inside knowledge of the potential candidates we can see that Dymo were clearly looking for a powerful, well respected businesswoman who can endorse the Dymo range and will fit well with their new campaign that likens the products to having a personal assistant.

And looking at the background provided in Dymo’s press release they have certainly picked a powerful well respected businesswoman. But we’re just wondering if the average office worker would have a clue who she was. We certainly didn’t. Her picture looked vaguely familiar but her name didn’t ring any bells at all.

According to Dymo “Karren Brady was the youngest ever Managing Director of a PLC in the UK at Birmingham City Football Club, turning the clubs fortunes around between 1993-2009. Karren has been named as one of the most powerful women in the world by Cosmopolitan magazine and was named the Business Woman of the Year in 2007.”

So if you’re a cosmo reader, city bigwig, or Birmingham City fan you probably know who she is, but for the rest of us the choice is somewhat of a mystery. We favoured the other candidate whose name we probably shouldn’t mention, but would have been instantly recognisable to most people with a TV – and she’s a very well respected business woman as well (and no, not one of the Dragons).

However, Karren is due to become Lord Alan Sugar’s new right hand woman, replacing Margaret Mountford, in the new series of The Apprentice, so maybe that will help people to know who she is…

We finally have an answer from Dymo as to why some versions of the Labelwriter 320 & 310′s aren’t supported by the new Windows 7 and Vista drivers, while other versions of the same printers are.

Apparently, it’s all down to the usb chipset. It looks like Microsoft may have dropped support for an older USB chipset that is used by some of the old labelwriter printers, and this means that the new OS’s simply can’t detect the hardware – even if emulating XP in a virtual machine.

So that’s pretty final for those unsupported models – the OS simply can’t detect that the labeller is attached because it just doesn’t recognise the particular USB chipset. This means that we can be pretty sure that if it’s not supported now it won’t be supported by any future drivers that may be released.

There are a couple of solutions for those with unsupported printers, as previously mentioned here:

Vista & Windows 7 solutions for unsupported Labelwriter 320 / 310 Machines

Dymo Label Printers have posted a useful page of information covering the use of the old labelwriters with Vista and Windows 7.

As previously reported here the Dymo Labelwriter 310 driver for Windows 7 & Vista does not support all of the 300 series printers. Dymo Label Printers have proposed a few solutions, but rather than repeat them here you can read them for yourself:

Solutions for unsupported labelwriters with Windows 7 & Vista

The Free Starter Kit Offer which was always popular with the old LabelWriter 400 machines is now available on the LabelWriter 450′s – or at least on the Turbo, Twin and Duo models. It is not availalble on the standard LW450 printer.

The Starter Kit contains a variety of labels and a spare spool (useful for swapping labels more quickly).

Dymo Label Printers have a batch of old Labelwriter Turbos in stock, which they’re selling off cheap.

These were discontinued several months back and replaced by the new LW450 turbos. But if you have a specific requirement for the LW400 (for compatibility purposes, or because you have an installed base of 400′s for example) then now’s the time to grab one before the stocks run out.

They are priced below the cost of the standard LW450 model and the old turbo is still slightly faster than the new standard model. Apart from the speed the only advantage in buying the new model is the slightly increased resolution and better software – but you can download the new software for your old printer so that doesn’t really matter…

Anyhoo, get them while you can.

The 30 day Money Back Guarantee offer finishes on the 31st March 2010.

Ao if you aren’t sure if the Labelwriter will do what you want now is your last chance to give one a whirl for upto 30 days – and if it doesn’t do what you want then you can return for a full refund.

T&C: Return requests must be made by calling the Dymo Helpdesk to get instructions on how to return the product(s). The Dymo helpdesk can be reached at 020 7341 55 29. For the refund, you will need to provide a copy of your original invoice, as well as your bank account details. They must be in their original state including manuals, software, accessories, cables, etc. in their original packaging. DYMO will refund the goods through a bank transfer within 4 weeks after receipt.